Privacy Policy

At Fast Lane Bookings, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.fastlanebookings.co.uk or use our services.By registering on our website, making an enquiry, or purchasing a service, you agree to the collection, use, and transfer of your information as described in this policy.

 

Information We Collect

We may collect and process the following types of information about you:

 

Personal details: Full name, address, phone number, email address, and date of birth.


Identification information: Driving licence details and test results (to book and manage training/tests).

Payment details: Collected securely to process your bookings and payments.

Communication history: Records of enquiries, messages, and support interactions.

Marketing preferences: Your choices on receiving promotions and updates.


How We Use Your Information

Your information enables us to:

 

Provide access to our website and services.

Process bookings, payments, and customer support requests.

Contact you about your orders, bookings, or account.

Improve and develop our services and website.

Send you relevant offers or promotions (only if you have given consent — you may opt out at any time by emailing us at info@fastlanebookings.co.uk).


Sharing Your Information

We may share your data with trusted third parties, including but not limited to:
  • Pearson VUE Professional Testing Centres – to arrange theory tests (Multiple Choice, Hazard Perception).
  • Driver Theory 4 All – to activate and manage online revision services.
  • Approved training schools – to deliver the practical services you have booked.
  • Payment processors and IT service providers – to securely handle transactions and technical operations.
Some third parties may operate outside the European Economic Area (EEA). Where this is the case, we will take all necessary steps to ensure that your data is handled in accordance with this Privacy Policy and UK data protection laws.We may also share anonymised, aggregated website usage data for analytics purposes. This does not include any information that could identify you.We will never sell your data to third parties.

Security & Protection

We take the security of your personal information seriously. To protect your data, we use:

 

SSL encryption for all sensitive data transfers (such as payments).

Strict access controls, ensuring only authorised staff handle your data.

PCI-DSS compliant payment processors for secure payment handling.

Regular system monitoring and testing to prevent vulnerabilities.

Data minimisation practices, ensuring we only keep information for as long as necessary.


Your Responsibilities

While we implement strong security measures, you can also help protect your data by:

 

Using a strong, unique password if you create an account.

Keeping your login details private.

Contacting us immediately if you suspect unauthorised access to your account or data.


Your Rights

Under UK data protection law, you have the right to:

 

Access the personal information we hold about you.


Request corrections to inaccurate or incomplete information.

Request deletion of your personal information, where applicable.

Withdraw consent for marketing communications at any time.

Object to certain types of data processing.

To exercise your rights, please contact us at info@fastlanebookings.co.uk.
Business TransfersIf Fast Lane Bookings is sold, merged, or enters into a joint venture, your personal information may be transferred to new owners or partners. In such cases, your data will remain protected under this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above. Please check back regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:📧 Email: info@fastlanebookings.co.uk